Contact
Questions about an order, a personalization or a gift? Write to us with the form below or at contact@maatuniverse.com. We read every message.
Quick answers
- Where is my order?
- Delivery, returns and digital downloads
- How to personalize my order
- Gift wrapping and gift notes
- Design my family tree
Delivery takes 7 to 12 days. Personalized orders placed by December 7 arrive for Christmas. If an order arrives damaged or not as ordered, tell us within 30 days and we will make it right.